Bay 01 · The phones
Every chemist order lands in one queue. Whatever it came in on.
Between 8 and 10 pm the phones never stop. Oxewill pulls WhatsApp messages, chemist app orders, salesman bookings and phoned-in lists into a single desk, matches every line to live batch stock and the scheme running on it, and hands your billing staff a clean order instead of a scribbled list.
| Chemist | Channel | Lines | Status |
|---|---|---|---|
| Maa Durga Medical, Kareli | 18 | Ready to bill | |
| City Care Pharmacy, Civil Lines | App | 42 | Ready to bill |
| Sangam Medicos, Daraganj | Salesman | 11 | 2 lines short |
| Shree Ganesh Medical | Phone | 27 | Credit hold |
| Kumar Surgicals, Naini | 9 | Confirm 1 item |
Inside Order Desk
What it does, line by line.
WhatsApp order reading
Chemists send a typed list or a photo of their order book. Oxewill reads item names, strengths and pack sizes, maps them to your item master and flags anything it is unsure about for your staff to confirm.
Chemist ordering app
Each retailer gets a simple app with your live stock, their own rates, running schemes and their outstanding balance. Orders arrive already mapped, so nobody retypes them.
Salesman booking
Field salesmen book orders on their phone while standing at the counter, see what is actually in the godown, and stop promising stock you do not have.
Phone and counter orders
Billing staff key phoned-in orders with fast item search by name, salt, company or short code, with substitutes suggested when an item is short.
Short-supply handling
When a line cannot be filled, the chemist is told at once with the expected arrival date, and the line is kept on a pending list instead of being forgotten.
Cut-off and priority
Set the evening cut-off for next-morning delivery, mark hospital and emergency orders as priority, and keep the queue sorted by route so picking starts on time.
How it moves
From the first step to the last.
Order arrives
WhatsApp, app, salesman or phone. Each line is matched to an item and a batch.
Checks run
Stock, scheme, credit limit and drug-licence validity are checked before billing.
Bill is made
Earliest-expiry batch is picked, scheme is applied, GST is calculated.
Sent to picking
The order joins the route-wise picking list for the morning vans.
Questions
About Order Desk.
Can chemists order on WhatsApp?
Yes. Chemists message your business number as they do today. Oxewill reads the order, maps it to your items and puts it in the queue for your staff to confirm and bill.
What if a chemist writes an item name differently?
Oxewill learns each chemist's way of writing item names. Once your staff confirms a mapping, the same text is matched automatically next time.
Do salesmen need a separate login?
Each salesman gets his own login with only his beat's chemists, his own order history and his collection targets.
Next in the godown
Works with the other bays.
7:00 am. First van out.
Tonight's rush, handled.
Tomorrow's vans, on time.
Bring your item master, batches, chemists and outstanding. We help move them across, and you run your next order rush on Oxewill for 30 days, free.
- Deliver to
- Your godown
- Item
- Oxewill, all modules of your plan
- Qty
- 30 days
- Free goods
- Data migration help
- Amount due
- $0.00